Return to Overview – Get Started Now!
In today’s market one of the hottest products is cost savings. In the Service Provider world this mainly means eliminating the truck roll. In order to do that a provider must utilize automation and remote support tools. We have all that, but the Magic Box goes beyond that to include self help and guidance to the end user intended to reduce even the remote support volume. This gives the true trusted advisor provider the ability to improve service and cut costs resulting in an immediate increase in value to provider and clients alike. This result is a competitive advantage compared to shops that are rolling every call and even the ones that use a combination of third party tools to do the work. Best of all you don’t have to pay a fortune to participate.
Anyone that has considered scaling up his practice to MSP status is hit with either a high cost of entry or substantial monthly charges – or both. While these prices may work for the bigtime MSP the fees can kill a practice based on the smaller office and residential markets which just cannot support the cost of most systems. Instead of costing you money the Magic Box is meant to make you money and save you money from day 1. The Magic Box leverages its position on the client desktop to facilitate selling your clients the supplies, products and services they need from inside the client application. From print supplies to offsite backup to hosted Exchange and web hosting clients can get them all from their trusted advisor. Have you ever heard after your client purchased from a competitor, “I didn’t know you did that.”? With the Magic Box you can turn that around into, “See if Bob carries that first.” Follow the links below to see how the Magic Box can help you expand, cut costs, ease your pain and make you money in a highly competitive environment.
