Overview

An IT shop serving very small business and home office clients can only grow to the limit of its capacity. While that sounds simple capacity is a fluid term defined by your efficiency serving client needs. Driving across town for anything less than a genuine hardware failure or installation does not represent that efficiency. A simple subscription Remote Assistance program adds some efficiency, but it dilutes your brand by forcing your client to visit another web site and enter a code and adds time to the session. The Magic Box solves that issue and more.